Tero Nissinen will begin working for Elena on August 5, 2026.
I have known Tero for decades, and I am delighted to have him on board to help build the next phase of Elena. He brings with him over 20 years of experience in corporate communications, voice solutions, contact center solutions, customer experience development, operator services, as well as automation and AI solutions. He has a strong background in customer-centric solution sales and extensive experience in developing complex client relationships.
Tero’s primary responsibility will be developing Elena’s Voice business, supporting our existing customers, and building new client relationships.
Tero will work in close cooperation with Elena’s entire team of experts, focusing particularly on ...to the development of corporate communications
and Voice solutions. Experts from our hotel, network, TV, and other service areas are jointly unlocking new opportunities in customer relationships where we can offer a more comprehensive package that also includes Voice solutions.
Similarly, Tero’s expertise supports the entire organization in client relationships where corporate communications and voice solutions play a key role. This is how we strengthen collaboration across business boundaries, clarify areas of responsibility, and share the workload more efficiently among the right experts.
Our goal is simple: to work as one team, help one another, and provide our customers with the best possible comprehensive solution.Tero's recruitment is part of Elena's long-term goal to develop our expert organization. We want to build an even stronger team that able to offer our customers high-quality,
modern solutions and support the company's growth in the years to come.
Plastic hinge parts for the 2020 BMW 530e xDrive trunk sub-floor hatchWe are not only expanding our workforce but also purposefully building an expert organization with the goal of becoming Finland’s leading partner for communication and customer experience solutions in the hotel and maritime sectors.
I believe that Tero’s customer-oriented approach, extensive experience, and strong collaborative skills are an excellent fit for Elena’s organizational culture.
Let’s give Tero a warm welcome to the team!
