In passenger operations, communication is a key part of safety, service, and overall guest experience. The ship’s telephone system supports reception, restaurants, housekeeping, and all personnel working in direct contact with passengers.

• Passenger connectivity – cabin telephones and mobile applications ensure easy and direct communication between passengers and crew.
• Faster service – guest requests are routed efficiently to the right department without delay.
• Improved satisfaction – reliable communication enhances the onboard experience and increases positive reviews.
• Business travelers supported – working passengers can stay connected with colleagues and partners throughout the voyage.

2. Communication Systems for Crew and Technical Areas

Reliable communication in every condition

Crew communication is essential for safe and efficient ship operations. Elena’s solutions cover all onboard areas — from the bridge to the engine room, vehicle and outer decks, and crew cabins.

• Wireless DECT networks (e.g. Ascom) providing full coverage even in metallic and demanding environments.
• Crew handsets and Myco smart devices, combining voice, alarms, and messaging in one secure unit.
• Integrated alarm and notification systems ensuring smooth coordination between departments and safety teams.

• Real-time communication across the entire vessel
• Better coordination of operations and maintenance
• Enhanced safety for the crew

3. Critical Communication and Backup Systems

Operation continuity – even during power failure

At sea, reliability is vital. Elena delivers battery-less telephone systems (e.g. Zenitel) and other mission-critical devices ensuring continuous communication in all circumstances.

• Emergency telephones operational even during power loss
• Water- and impact-resistant devices suitable for the harshest conditions
• Full integration with alarm, PA, and notification systems for smooth information flow throughout the vessel

Result: guaranteed connectivity, operational safety,and uninterrupted ship functionality in all situations.

Summary

Elena’s marine communication systems form anintegrated platform connecting passengers, crew, and critical systems into onereliable network.
• Safety, efficiency, and a superior onboardexperience – under all conditions.

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